Al Karama Motors · Dubai
Car buying & export FAQs
Planning to buy a brand-new vehicle in Dubai? Find helpful answers about choosing a model, getting a quote, export arrangements and support for your purchase.
Choosing your vehicle
What vehicles can I find at Car Dealers in Dubai?
Browse brand-new SUVs, sedans, pickups, passenger vans, buses and Land Cruiser hardtops. Our listings include Toyota and Hyundai models for family travel, business use and export. Use the filters on the homepage to narrow your choice by make, model, body style, fuel and transmission.
Are the vehicles brand-new and 0KM?
Our inventory is presented as brand-new, with many listings marked 0KM. Ask our team to confirm the exact vehicle’s condition, mileage and availability before you reserve it.
How do I find the right model and specification?
Start with your intended use, passenger capacity, preferred fuel and budget. Read the listing for the model year, engine, transmission and equipment. Send us the listing link and the features you need so we can confirm the exact specification.
Are all vehicles GCC specification?
Specification can vary by vehicle and market. Please ask our team to confirm whether the vehicle is GCC specification or another market specification, its steering configuration and its suitability for your destination.
Can I request photos or more details before buying?
Yes. Send the vehicle listing link through WhatsApp and tell us what you would like to check, such as the interior, equipment, colour or engine details. Ask whether current photos, a video or an inspection can be arranged for the vehicle you are considering.
Prices, availability & ordering
How can I get the latest price?
Open a vehicle listing and use its enquiry option, or WhatsApp us on +971 50 327 6488. Include the listing link, quantity and destination country. Ask for a written quotation showing the vehicle price, currency, included items and any separate charges.
Does a listing mean the vehicle is currently in stock?
Availability can change. Please confirm the exact model, year, colour, specification and quantity with our team before making travel, shipping or payment arrangements.
What should I include in my enquiry?
Send the vehicle name or listing link, preferred specification and colour, quantity, destination country and city or port, and your expected purchase date. Mention whether the vehicle is for UAE use or export so the quotation can reflect your needs.
How do I reserve or order a vehicle?
First confirm availability and request a written quotation. Ask the team to explain the reservation process, deposit if applicable, payment schedule and delivery arrangements. Check the written terms before confirming your order.
Which payment methods are accepted?
Ask our sales team for the payment methods available for your order and the official payment instructions. Confirm the beneficiary details against the written invoice before paying, and keep your invoice and payment receipt.
Can I order several vehicles for my business or fleet?
Contact us with your required models, specifications, quantities and destination. Our team can confirm what is available and discuss a quotation for your requirements. Stock, pricing and lead times are confirmed for each order.
Can I cancel an order or get a deposit refunded?
Cancellation and refund terms depend on the written agreement for your order. Ask for these terms before paying a deposit, including any deadlines, deductions or non-refundable amounts.
Export & delivery from Dubai
Can I buy a vehicle for export from Dubai?
Contact our team with your destination country and chosen vehicle. We will confirm whether export arrangements can be offered for that order, what is included and what information is needed. Vehicle eligibility must be checked for the destination before purchase.
Which countries can you ship to?
Shipping availability depends on the destination, route and vehicle. Share your country and preferred port or delivery location with the team so available options can be confirmed.
How much does shipping cost, and how long does it take?
Freight charges and transit times vary by destination, shipping method and carrier availability. Request a current shipping quotation and estimated schedule. Confirm whether the price includes loading, marine insurance, port handling and onward delivery.
What documents will I need for export?
The document checklist depends on the vehicle, buyer and destination. Ask the team to confirm the documents included with your order and any information you must provide. Check import requirements with your destination’s customs authority or a licensed clearing agent before buying.
Are customs duties and destination charges included?
Ask for a breakdown of what your quotation includes. Destination customs duties, taxes, clearance, port fees and registration costs may be payable separately. Confirm these amounts and responsibilities with your clearing agent and the sales team before placing an order.
Can I buy a listed vehicle for use in the UAE?
Ask our team to confirm whether the exact vehicle is suitable and eligible for UAE registration. Local registration eligibility, specification and warranty coverage should be confirmed for that vehicle before purchase.
Warranty & support
Do all vehicles come with the same warranty?
No. Warranty availability, provider, duration and coverage can differ between vehicles and markets. Some listings mention a warranty or service package; ask for the written terms for the exact vehicle and confirm whether coverage applies in your destination country.
Are accessories and service packages included?
Included equipment and packages vary by model and specification. Ask our team to confirm the accessories, optional extras and service package in your written quotation. Do not assume that every feature shown on another vehicle or trim is included.
How can I contact the team or arrange a visit?
WhatsApp or call +971 50 327 6488. Share the vehicle you are interested in and your questions. Before visiting, ask the team to confirm the location, opening hours, appointment time and whether the vehicle is available to view.
Still have a question?
Send us the vehicle link, quantity and destination. Our Dubai team can help you confirm the details and request a quotation for your chosen vehicle.
These answers are general guidance. Your written quotation and order terms confirm vehicle details, pricing, included services and purchase conditions.
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